HAWAII RELEASE OF INFORMATION
(ROI) SOLUTIONS

COMPLIANT PROCESSES TO IDENTIFY, VERIFY AND RETRIEVE REQUESTS FROM OUTSIDE PARTIES

The U.S. does not have a standard privacy law that regulates what, when or how protected health information (PHI) can be released; each state follows the applicable local and federal regulations. Due to this variation, medical centers throughout Hawaii must create and maintain thorough policies pertaining to the release of information (ROI).

Fortunately, the same storage, filing and retrieval systems we use for your facility’s medical records can be applied to your ROI department with equal efficiency. When you choose Access Hawaii, you’ll also be able to monitor the entire ROI process and generate comprehensive reports. And, with our centralized approach and scalable features, you can rest assured that we can securely and competently handle all of your ROI requests, whether you’re located on Oahu, Maui, Kauai or Hawaii’s Big Island.

ACCESS HAWAII’S SOLUTION OFFERINGS

With the Access ROI solutions, you can reduce staffing costs at your medical center and concentrate your attention on the important daily tasks of caring for patients. Our ROI experts will ensure your correspondence department operates efficiently, professionally and within deadlines by providing:

  • Fast and reliable service.
  • Offsite and onsite availability throughout Hawaii, including the cities of Kapolei, Aiea and Wailuku.
  • Streamlined processing procedures customized to your needs.
  • Reporting and tracking from the time of receipt through final disposition of request.
  • Retrievals in your format of choice, utilizing the latest technology.
  • Compliance with all applicable regulations, including the Health Insurance Portability and Accountability Act (HIPAA).

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PROMPT AND EFFICIENT REQUEST PROCESSING

At Access, we want each and every client to enjoy the very best service that our team of industry experts can provide. That’s why we have taken the time to fully understand the healthcare industry in Hawaii, and the unique needs of those within it. Your time, medical records and facility are all important to us, and we will always strive to exceed your expectations when providing solutions for them.

Our ROI solutions can save your office time, money and staffing resources that would otherwise be spent processing Electronic Medical Record (EMR) and paper chart requests. With a standard turnaround time of 10 business days, our ROI specialists will ensure your requests are promptly and efficiently processed in compliance with all relevant regulations.

Contact us at
808.673.3200

and start enjoying the very best
service that only Access can provide.